Refund policy

Last updated: January 20, 2026

Thank you for shopping at KORX Racing. Please read this policy carefully before making a purchase.

Drop shipping Disclosure

KORX LLC is a drop shipping retailer. Products are shipped directly from third-party suppliers and manufacturers. Because of this, return processes and timelines may differ from traditional retail stores.

Returns Eligibility

Returns may be accepted only if all the following conditions are met:

Return request is submitted within 30 days of delivery
Item is unused, uninstalled, and in original packaging
Item is in resalable condition
Item is not marked final sale or non-returnable
Return is approved before sending any product back

⚠️ Do NOT ship items back without authorization. Unauthorized returns may be refused.

Return Process

Contact us at support@korxracing.com with:
- Order number
- Reason for return
- Photos (if applicable)
Once approved, we will provide return instructions.
Depending on the product and supplier:
- Returns may be sent directly to the supplier, OR
- Returned to KORX LLC, then forwarded to the supplier

This determination is made at our discretion.

Shipping Costs

Customers are responsible for return shipping costs, unless the item arrived damaged or incorrect.
Original shipping costs are non-refundable.
Shipping delays caused by carriers or suppliers are not refundable.

Refunds

Once the returned item is received and inspected:

Approved refunds will be issued to the original payment method
Refunds may take 7–14 business days to process
Supplier restocking fees (if applicable) may be deducted from the refund

Non-Returnable Items

The following items are not eligible for return:

Special order or custom products
Electrical components once opened
Installed or modified parts
Clearance or final sale items

Damaged or Incorrect Items

If you receive a damaged or incorrect item:

Contact us within 48 hours of delivery
Provide photos of the damage and packaging
We will work with the supplier to resolve the issue

Order Cancellations

Orders may only be canceled before shipment. Once an order has shipped, it cannot be canceled and must follow the return process.

Chargebacks

Filing a chargeback without contacting us first may result in account restrictions or denial of future purchases. We are always happy to work with you to resolve issues.